Facts & figures

Nationwide success story

Head Quarters

Walsall, East Midlands

hq-birmingham

Supercentre

Bradley Stoke, Bristol

Vehicle

Business Club

Complete control of fleet vehicles 24/7

8.6 Million

Customers

(Nationwide)

1,500

Patrol Force
Staff

 

3,700

Employees

(across 3 UK sites)

2.3 Million

Rescue
Recovery

The annual RAC
report on motoring

This year’s RAC Report on Motoring explores British motorists’ relationship with their car and with motoring in general. It examines motorists’ behaviours, attitudes and beliefs to paint the most detailed and accurate picture yet of what makes drivers in Motoring Britain today tick.

www.rac.co.uk/report-on-motoring

Financial highlights

£501

Million Revenue*

£183

Million before Tax*

43%

Net Promoter Score**

2,324

Members per
employee***

*Before discontinued and exceptional items for the RAC Group. **Industry-wide customer satisfaction measure. ***Number of approximate members per employee at 31 December 2013.